Due to the Coronavirus infection that is currently occurring, production and shipment delays have been inevitable for our company since China is an economic giant in the global exporting industry.
Currently we are preparing to restart fulfilment operations in the next few days, but given the recent history of last minute extensions from the local government, we do not have full confidence that it will not be changed again.
Sadly, all manufacturers/suppliers are officially barred by the government of China from entering their office or warehouse, so even though we want to do our best to get your pending orders out, there is physically nothing that we are able to do at the moment…
We really understand your frustration...We really do.
We also have to apologize for our lack of communication towards you.
We know it’s unacceptable.
Please understand that the situation at the moment is really scary and it’s emotionally also very tough for us but mostly for our employees in the countries affected by the Coronavirus.
We have completely stopped our business at the moment to be able to respond to all our customers’ emails & inquiries but also to support some of our manufacturers and employees that have been severely impacted by the virus.
We promise that we are doing our best and that ALL orders will be shipped and delivered as soon as possible!!!
Let’s hope that this virus will have an end soon…
Health is more important than business.
CEO of Chalazias
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The best pictures are then reposted weekly on our profile, and each month, the best photographs will receive a FREE bottle!